The Platinum Rule^TM: Relationship Strategies for Connecting with Anyone

Personality differences: they're what make life so rich and fascinating and often so frustrating, too. Most of us never figure people out. We just ricochet through life, getting along with some people and dealing as little as possible with others because they're so different from us. Everyone knows the Golden Rule: "Do unto others as you would have done unto you." But this habit can turn off those who have different needs, wants, and hopes than we do. Instead, the real key to making a difference is to apply The Platinum Rule^TM. "Do unto others as they would like done unto them!" Once you understand and master The Platinum Rule^TM, you'll be able to build bridges to people of any style in any personal or business situation.

Formats

Keynote/General Session -- 60 minutes

Workshop -- 2-6 hours

Alternate Titles

Relationship Strategies
People Smarts

KEYNOTE SPEECH/PRINCIPAL POINTS

When you treat people the way you want to be treated, you create relationship tension; when you treat people the way they want to be treated, you build rapport

People will tell you how to treat them if you know how to read their verbal, vocal, and visual signals

There are four basic business personalities--Directors, Socializers, Relaters, and Thinkers

To increase rapport with others, you need to adapt your behavior to accommodate their behavioral style

Adaptability consists of flexibility (the willingness to adjust your behavior) and versatility (the knowledge and ability to correctly adjust your style)

There is no best type of personality

Often, when we do what comes naturally, we alienate others without realizing it

THE WORKSHOP (adds depth in all areas, plus:)

Individual behavioral style assessment

Small group and individual exercises

Video Vignettes

PARTICIPANTS LEARN

Their own behavioral style and how to maximize its strengths and minimize its weaknesses

How to "read" the behavioral style of others--quickly and accurately

Strategies for creating instant rapport and better compatibility with each behavioral style (adaptability)

The strengths, weaknesses, likes, dislikes, fears, and goals of each style

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I thoroughly enjoyed your speech and found many new, useful ideas to use immediately in my business... That's a great presentation. Thanks!
--Rose Clayton

I wanted to pass along my personal thanks to you for speaking at our annual Program Manager's conference. All of the feedback that I received, both in person, as well as in writing, was overwhelmingly positive, and your talk was a big part of that! Thanks again, and I hope that we'll see you at a future Harris event.
--Amos Morse

Thank you for the kind words. Your presentation was the best of all outside presentations - everyone thought you were great! I look forward to the opportunity to put you in front of other clients of ours in the future.
--Jay

Tony's presentation had real impact. The points he made were not only relevant to our audience, they were delivered in a way to make them memorable and fun. It was great to have such an important topic delivered with punch as well as humor. His anecdotes were fabulous. Ask him about the pots and pans.
--Corrine Smith

Thanks so much for your presentation at NSA San Diego last week. It was the best combination of practical tips and inspiration that I have seen at an NSA meeting ever! Thanks again for your powerful message and willingness to spend so much time with those of us starting out.
--Jim Cartmill

The Platinum RuleTM: Relationship Strategies for Connecting with Anyone

The Platinum Rule^TM: Relationship Strategies for Connecting with Anyone